Big Red Box
My Account:  Log In

0 item(s) in cart/ total: $0  view cart
Home > Rules and Regs
 

Rules and Regs

 
 
 

All prices are charged in Australian dollars and include 10% GST

 

How To Order

 

Once you have made your selection, click on the “Add to Cart” which will place each item you wish to purchase into your Shopping Cart.  If you wish to purchase more than one item, you can continue shopping and when you have completed your purchases, you can review your choices by clicking on the view cart icon in the top right hand corner of the page.  This will give you a total of all your purchases.  You can then conclude your shopping by clicking on the “Check Out” button towards the bottom of the screen

 

Your purchase will be processed by following the prompts and payment is conducted off site via a secure third party site..PAYPAL Once you have completed the transaction, the purchase will be charged to your credit card or withdrawn from your bank account automatically.

 

If you intend buying a Gift for someone else, the billing details will be your own but the Shipping address should be that of the recipient.

 

 

Copyright and Trademark Notice

 

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Big Red Box, Copyright © 2017, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

Links

 

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

 

Order Acceptance Policy

 

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Big Red Box reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

 

Other Conditions

 

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Big Red Box signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

 

Out Of Stock Products

 

We will ship your product as soon as we can.  However, there may be times when the product you have ordered is out-of-stock, we do not back order. We work hard to ensure that items visible on our site are all available, but at times for reasons outside our control items may not be available.

 

 

Privacy

 

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalise your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Big Red Box site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

Privacy On Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Returns

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Please email us at bigredbox@hotmail.com.au to obtain a return reference and instruction on how to return the item.

 

Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Please email us at bigredbox@hotmail.com.au to obtain a return reference and instructions on how to return the item.

 

Due to health regulations earrings can not be returned after purchase. 

 

We do not refund or exchange on sale or discounted items unless they are faulty, so please make your selection carefully.

 

The customer assumes responsibility for adequate packaging the returned item. Returns may be returned through Australia Post at your cost and risk. If you wish to return an item, you must e-mail us at bigredbox@hotmail.com.au to obtain a return reference and instructions on how to return the item. Items returned without a return reference and not in accordance without return instructions cannot be refunded. On receipt of the returned item, you will be credited the full purchase price of the item minus the postage fee.

For a successful refund or exchange you require:

o                           Proof of purchase must accompany the returned item.

o                           Product must be in unused, original condition.

o                           You must have obtained a return reference number and instruction.

 

Shipping Policy


Orders are not processed or shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Big Red Box or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.


Allow 10 - 15 days for any Sleevey Wonders product

 

 

Typographical Errors

 

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Big Red Box shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Big Red Box shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price

 

Colours

While every effort is made to display the colours of our products appearing on this web-site as accurately as possible, colours do vary from monitor to monitor. We thus cannot guarantee that the colour displayed on your computer monitor will be completely accurate.